Stronger Together: Resideo CONNECT 2024 Customer Event
Resideo's award-winning professionals demonstrate excellence in life safety, indoor air quality, community impact and sales
Providing a best-in-class customer event for 35 years requires big innovations and even bigger impact for those attending. This year, Resideo hosted 500+ of its security, HVAC and plumbing partners at its annual CONNECT Customer Event with the theme: "Stronger Together." The theme speaks to the partnership Resideo has with its professional customers, the power of networking, and the wealth of knowledge attendees gain from keynote speakers and breakout sessions.
“Our CONNECT event delivers amazing innovations, training and networking to help fuel our customers businesses, industries, employees, and communities,” said Scott Harkins, Vice President of Sales, P&S at Resideo. "We are stronger because of our professional security, HVAC and plumbing professionals. The commitment these award winners have to their customers and communities reinforces the notion that when we support one another – when we share our strength and collaborate – we truly are stronger together."
To further demonstrate that partnership, the company debuted two new professional solutions at the event designed for the professional: the Honeywell Home FocusPRO thermostat series and First Alert VISTA H series.
Resideo Honors Customers
The event also honors the impact professionals make in their communities. In 2024, Resideo's professional HVAC and Security professionals made a difference in their communities, and two very special awards were presented:
Resideo sales leaders Quentin Gunther and Mike Maher presented the 2024 Medal of Honor Award to Mike Gibson from Mulhaupts for his impact on the security and automation industry in Indiana.
The 2024 Making a Difference Award was presented to Max Schachter, who was recognized for founding Safe Schools for Alex, a nonprofit that’s changing the conversation around school safety by empowering communities with data and tools to make schools safer for all children.
Resideo honored its professional partners with awards in marketing, product installation, indoor air quality (IAQ), and sales excellence:
- 2024 Circle of Excellence Award
- Roger Barnes, Roger’s Security Systems
- 2024 Marketing Excellence
- HVAC - Southern Home Services
- Security - Ener-Tel Services
- 2024 Residential Installation of the Year
- HVAC – Kent’s Mechanical, Inc.
- Security – Orlando Emergency Signal
- 2024 Light Commercial Installation of the Year
- HVAC – WM Henderson
- Security – greensite
- 2024 Salesperson of the Year
- Security – Jason Cave, People’s Security Company
- 2024 Sales Leader of the Year
- Security – Roy Wagner, Fleenor Security Systems
- 2024 Resideo Premier Partner Rookie of the Year
- HVAC – Acree Air Conditioning
- Security – Safe and Secure Alarms and Video
- 2024 Whole Home Visionary
- Security – EPS Security
- HVAC – Max Service Group
- 2024 Outstanding Technician
- HVAC – John Colatosti, Reliance Heating and Air
- Security – Ryan Gustafson, Holmes Security Systems
- 2024 Resideo Premier Partner of the Year
- HVAC – Horizon Services
- Security – Per Mar Security Services
Five awards were handed out for Life Safety in 2024: Alarm Protection Services (APS), Bates Security, Holmes Security Systems, Orlando Emergency Signal and Wayne Alarm Systems.
Community Impact
Resideo presented 28 companies with awards for their contributions to their community. From supporting local hospitals to providing new Air Conditioning systems for veterans, companies were awarded for their community impact:
5 Star Security Systems |
Guardian Security and Technology Services |
Airco Service Company |
Hobaica Services |
Alarm Detection Systems, Inc. |
Holmes Security Systems |
Alarm Protection Services (APS) |
Integrated Security Services |
Alarmtech |
Langston Security |
Alberta Alarms |
LOUD Security Systems |
B Safe Security |
Middletown Security Systems, Inc. |
Bates Security |
Orlando Emergency Signal |
Certified Alarms Co. |
Protection Systems Inc. |
Custom Alarm |
Radiant Security |
Electronic Security Concepts LLC |
Security Central |
Fleenor Security Systems, Inc |
Security ONE Alarm Systems |
Genz-Ryan |
Suffolk Security Systems |
Greensite Corp |
Wayne Alarm Systems |
Resideo is proud to be a major contributor and supporter of Mission 500’s efforts, from the Security 5K Run/Walk to their disaster relief and school supply drives that support families impacted by disasters. At CONNECT, Resideo hosted a Mission 500 Silent Auction, and it raised $16,750 from attendees' generous bids.
Mark your calendars! CONNECT 2025 will be Oct. 23-25, 2025, and hosted at the J.W. Marriott, L.A. LIVE in Los Angeles.