Announcing Resideo’s Latest Feature for Total Connect® 2.0 (TC2) enabled security system — Alarm-Cancel-Verify
Dealers can now offer their customers using Total Connect 2.0 services the ability to designate an active alarm as a False Alarm or as User Verified.
What Resideo Security Panels are Currently Supported for Alarm-Cancel-Verify?
The Resideo ProSeries, Lyric, Lynx and Vista systems are supported.
False alarms that cause accidental dispatches can result in financial penalties including service providers and monitoring stations. When the alarm is triggered at the home location and the entry timer has elapsed the user will have the option to cancel or verify giving the alarm center the proper information on whether to send dispatch or not.
Helping Your Operators Focus on True Emergencies:
Alarm Cancel Verify will help your operators to quickly determine if an individual alarm event is “Verified” or “False”, allowing your team to spend their valuable time, more wisely
Easy Setup for your Dealers:
AlarmNet360’s easy setup and testing process, your Central Station will be able to get started enrolling your Dealer in the service, in 30 minutes or less
How do I get started?
Our training video; “Setting up ACV for your Central Station” will provide the information on how to enroll your Central Station for ACV