How do I turn off my water if my Buoy Controller detects a leak?
Last updated
10/02/20
If your Buoy Controller detects a leak, you will receive an alert through your app. This is why it's important to always make sure your Controller is online and your phone allows the app to send alerts. When you receive a leak alert, there are two ways you can turn off your water.
- Press the Emergency Valve Close button in the app. This allows you to shut-off your water remotely.
- Manually close Buoy's valve by holding down the red button on the end of the Buoy for two seconds.
MESSAGE US
Message us on Twitter for help with our products.
Monday through Friday:
9am to 6pm CDT
Saturday and Sunday:
9am to 5pm CDT
CHAT US
Connect with an agent for quick assistance.
Monday through Friday:
9am to 8pm CDT
Saturday and Sunday
9am to 5pm CDT
